Programs and Services

Versatility Profile

A renewed emphasis on increasing productivity in the global marketplace has hit an all-time high. Learning the specific skills for improving relationships among colleagues and associates can significantly decrease relationship tensions in the workplace and increase overall productivity. Versatility means having a certain level of adaptability, regarding the concerns and expectations of others.

The Versatility Profile is a research-based instrument that assesses an individual's ability to flexibly approach interactions with other people. It offers useful feedback to individuals, managers, and salespeople, while providing personalized action plans for improving interpersonal relationship skills.

Who Should Attend

Highlights

  •  Business Unit Managers

  •  Sales & Marketing Professionals

  •  All Employees
  • Participants work on the three critical dimensions to versatility, including: Entry - developing initial trust and comfort levels, and define a clear task objective

  • Dialogue - an interaction is a time to explore needs and mutual problems, and develop a solution together. It is a two-way communication, including listening, asking for others' thoughts and opinions, and being considerate of ideas

  • Closure - gain a clear and agreeable resolution to the event that necessitated the discussion; overall versatility index is measurable and reported on feedback to participants

For more in-depth information on this program, please contact us at 800.647.6164 (USA/Canada) or 610.647.6161 (Internationally).