The Power of Versatility
The success of an organization - whether it is business as usual or going through a merger, acquisition, or reorganization effort - depends on the ability of its people to effectively respond to change and work together. Versatile employees are able to get more done with better results and less stress.
The Power of Versatility is an advanced program that provides skills, principles and practice for increasing versatility and experiencing successful interactions with all members of the organization.
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Who Should Attend |
Highlights |
- Customer Service Professionals
- Front Line Service Providers
- All Employees
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- Provides insight on their own versatility style with ways to adapt to changing and challenging environments
- Participants practice and role-play in confrontational situations in order to gain closure with individuals with varying social style backgrounds
- Explores common uses of social styles mapping to provide alternative dispute resolution to ensure workplace remains productive and motivating
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For more in-depth information on this program, please contact us at 800.647.6164 (USA/Canada) or 610.647.6161 (Internationally). |
