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Strategic Learning Incorporated
Overview

Sales Performance

Customer Service

Leadership Development

Assessment & Measurement

Individual & Workforce Development

Client Comments
"They directly contributed to how we transformed aspects of our commodity business that led to doubling our revenue from targeted accounts.”
KEN BLACKBURN
ATOFINA Chemicals

Programs and Services

Leading For Performance

Inspiring people to be empowered and forward thinking, to take risks and perform at their potential, is never easy. Add to that the rise of global business, virtual collaboration, and an ongoing stream of new generations of employees; it becomes clear that more than ever organizations need to have a leadership development program.

Leading For Performance is a suite of contemporary leadership programs that provides mid-level managers, team leaders, and front-line managers with the skills necessary to be competent in their roles. Participants explore proven employee selection, communication, team building, conflict resolution, and coaching best practices that provide organizations with a sustainable advantage.

Who Should Attend

Highlights

  •  Mid-Level Managers
  •  Team Leaders
  •  Front-Line Managers
  • Develops behavioral interviewing skills for enhancing an organization's employee selection process, covering the most critical components of selection interviews: probing questions, legal issues, conducting face-to-face interviews, and evaluating both verbal and non-verbal responses
  • Leaders transition from a conventional output-management approach to developing an environment that adheres to a superior performance approach
  • Manage conflict by preventive and corrective actions, including: identifying sources of conflict, address conflict constructively, identify common reactions, and develop communication skills to resolve conflicts

For more in-depth information on this program, please contact us at 800.647.6164 (USA/Canada) or 610.647.6161 (Internationally).