Consulting Skills Inventory
In today's marketplace, customers require varying solutions to complex and changing business problems. Consulting skills, effectively combined with technical skills and expertise, are a critical source of competitive differentiation - whether the customers are internal or external.
The Consulting Skills Inventory is designed to assess, from the customer's perspective, how well an organization's sales or service people consult with them. Consulting capabilities allow technical experts to understand the customer's situation and provide solutions that not only resolve, but also add value to the customer's organization.
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Who Should Attend |
Highlights |
- Sales Professionals
- Sales Managers
- Business Unit Managers
- Human Resource Professionals
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- Receive "live" results from customers, which are translated into personal feedback and competency development planning, and can be utilized as a basis for development of consulting competencies
- Provide comprehensive, skill-based measurement an individual's ability to conduct four separate consulting principles: Diagnose, Align, Contract, and Transition
- Results provide participants with personalized feedback, and serve as a basis for development planning or management coaching
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For more in-depth information on this program, please contact us at 800.647.6164 (USA/Canada) or 610.647.6161 (Internationally). |
